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Providing Top-Notch Customer Service

In this customer service introductory course, you will learn about the techniques used by top customer service workers in big corporate industries that will help you stand out in your role as a Customer Service Agent. Explore the many ways to bring efficiency to your role, the tools you may encounter, and how to master them, as well as how to connect with customers on a personal level and work effectively in a team and with colleagues.

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Course Includes

  • 1 Module
  • 14 Units